At Skin Layers, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, we accept items for return for a full refund.

1. Eligibility: To be eligible for a return, items must be unused, undamaged, and in the same condition that you received them, including the original packaging.

2. Return Process:

   • Initiate the return by contacting our customer support team at info.skinlayers@gmail.com within 2 days of receiving your order.
   • Once your return request is approved, we will provide you with instructions on how to send your item back to us.
   • After we receive and inspect the returned item, we will process your refund. If the item is found to be used or damaged, the return will not be accepted.

3. Processing Time: Refunds are typically processed within 3-5 business days after we receive the returned items.

4. Shipping Costs: Shipping costs for returning items are the responsibility of the customer, unless the return is due to a mistake on our part or a defective item.

5. Non-Returnable Items: Certain items, such as customized products or items marked as final sale, cannot be returned.

If you have any questions or need assistance with your return, please contact our customer support team at

info.skinlayers@gmail.com. We are here to help!

Your satisfaction is our top priority, and we strive to make the return process as smooth and hassle-free as possible.